Privacy Policy
This Privacy Policy describes
how IndiCosmo Overseas Education (“we,” “us,” or “our”) collects, uses, shares,
and protects the personal information obtained from users (“you” or “your”) who
engage with our overseas admission and immigration consultancy services through
our website, mobile application, or other platforms (collectively, the
“Services”). We are committed to maintaining the privacy and security of your
personal information, and we encourage you to read this Privacy Policy
carefully to understand our practices.
Information We Collect
We collect various types of
personal information to provide our Services effectively and enhance your
experience. The information we collect may include:
1.1. Personal Identifiers: We
may collect your name, email address, contact number, date of birth, passport
details, and other personal identifiers necessary for admission and immigration
purposes.
1.2. Educational and
Professional Information: We may collect information about your educational
background, professional experience, academic achievements, and any other
relevant information required for the admission and immigration processes.
1.3. Financial Information: We
may collect financial information, such as bank account details, credit card
information, or other payment-related details necessary for processing service
fees or payments associated with your admission or immigration process.
1.4. Communication Data: We may
collect information related to your communications with us, including emails,
messages, or any other correspondence exchanged between you and our team members.
1.5. Website Usage Data: We may
collect information about your interactions with our website or mobile
application, including IP address, browser type, referring/exit pages,
timestamps, and other browsing details. We may also use cookies or similar technologies
to collect this data.
Use of Personal Information
We use the personal information
we collect for the following purposes:
2.1. Provision of Services: We
use your personal information to provide the admission and immigration
consultancy services you request. This includes assessing your eligibility,
preparing application documents, facilitating communication with educational
institutions and immigration authorities, and supporting you throughout the
process.
2.2. Communication: We may use
your personal information to communicate with you regarding your admission or
immigration status, respond to your inquiries, and provide updates on relevant
services or policy changes.
2.3. Improvement and
Personalization: We may use your information to enhance our Services,
personalize your experience, develop new features, and conduct research and
analysis to improve our offerings.
2.4. Legal Compliance: We may
process your personal information to comply with applicable laws, regulations,
or legal obligations, including assisting immigration authorities in verifying
your identity or eligibility.
2.5. Marketing and Promotions:
With your consent, we may use your contact information to send you promotional
materials, newsletters, or information about our services that may be of
interest to you. You have the right to opt-out of these communications at any
time.
Data Sharing and Disclosure
We may share your personal
information with third parties in the following circumstances:
3.1. Service Providers: We may
engage trusted third-party service providers to assist us in delivering our
Services, such as IT support, payment processing, document verification, or
marketing. These providers have access to your personal information only as
necessary to perform their functions and are obligated to maintain its
confidentiality.
3.2. Educational Institutions
and Immigration Authorities: To facilitate your admission or immigration
process, we may share your personal information with educational institutions
or immigration authorities, as required for verification, documentation, or
other related purposes.
3.3. Legal Requirements: We may
disclose your personal information if we believe in good faith that such
disclosure is necessary to comply with applicable laws, regulations, or legal
processes, protect our rights or safety, investigate fraud, or respond to a
government request.
3.4. Business Transfers: In the
event of a merger, acquisition, or transfer of assets, your personal
information may be transferred or disclosed to the acquiring entity or third
parties involved in the transaction, subject to the privacy commitments stated
in this policy.
Data Security
We take reasonable measures to
protect your personal information from unauthorized access, use, or disclosure.
However, please note that no method of transmission over the internet or
electronic storage is completely secure. Therefore, while we strive to protect
your data, we cannot guarantee its absolute security.
Your Rights and Choices
5.1. Access and Rectification:
You have the right to access, correct, or update your personal information. If
you believe that any information we hold about you is inaccurate or incomplete,
please contact us to request rectification.
5.2. Opt-out: You have the right
to opt-out of receiving promotional communications from us. You can exercise
this right by following the instructions provided in our marketing emails or by
contacting us directly.
5.3. Data Retention: We retain
your personal information for as long as necessary to fulfill the purposes outlined
in this Privacy Policy unless a longer retention period is required or
permitted by law.
5.4. International Data
Transfers: Your personal information may be transferred and processed in
countries outside your jurisdiction, including countries that may have
different data protection laws. By using our Services, you consent to the
transfer of your personal information to these countries.
Children’s Privacy
Our Services are not directed
towards individuals under the age of 16. We do not knowingly collect personal
information from children without parental consent. If you become aware that
your child has provided us with personal information without your consent,
please contact us, and we will promptly delete such information.
Updates to this Privacy Policy
We may update this Privacy
Policy from time to time to reflect changes in our practices or legal
obligations. We will notify you of any material changes through our website or
other communication channels. We encourage you to review this Privacy Policy periodically
to stay informed about how we handle your personal information.
Contact Us
If you have any questions,
concerns, or requests regarding this Privacy Policy or the use of your personal
information, please contact us at:
IndiCosmo Overseas Education
info@indicosmo.com / 9326699865
We will address your inquiries promptly and in accordance with
applicable privacy laws.